Bachtiar, Danis Imam, et al. “Analisis Pengaruh E-Service Quality Dan E-Trust Terhadap Kepuasan Pelanggan Aplikasi Tokopedia”. Yudishtira Journal : Indonesian Journal of Finance and Strategy Inside, vol. 6, no. 1, Apr. 2026, pp. 38-51, doi:10.53363/yud.v6i1.97.